Shipping Policy & Returns
- Shipping and Handling Policy
We source our products from several vendors within the US, Europe and Asia. This allows us to offer reasonable prices and high quality products with good designs. Because we ship from multiple warehouses, the estimated arrival times may vary.
- Processing time for items coming from China: All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 30 days to arrive at their destination but can take longer from time to time.
US orders are shipped via USPS or Fed Ex and may take between 2 to 10 days for delivery.
Due to Covid-19 we will not be accepting any returns or exchanges for online orders due to upholding high standards of hygiene.